The Applications Team is responsible for providing technical expertise in the support of FEI's Global sales efforts.

Primary responsibilities include the following:

• Performing high quality product demonstrations, including the development of new techniques and applications for FEI partners and customers. Technical product expert assisting with all phases of the sales cycle.
• Cultivating positive customer relationships and acting as a high level customer interface for specific instrument/applications issues, acting as a technical expert, explaining complex technology details, giving in depth presentations, and assisting in technique development.
• Supporting and training customers after the sale has been made and the system is signed off. Assisting FEI Service Engineers on instrument sign offs and specific application techniques.
• Providing continuous feedback to the product groups on system performance, features, and problems while collaborating with marketing/development groups on future product developments.

The Requirements

This customer focused position is ideal for an experienced technologist wanting to be involved with a dynamic team and exposed to a constant variety of customer application areas.

The successful candidate will possess the following combination of education and experience:

• Typically requires a university degree in a science discipline
• Higher degree is greatly preferred
• Experience in a relevant commercial/research/production establishment with recent experience utilizing Transmission Electron Microscopy (TEM) technology in sample characterization
• Knowledge of advanced technology and diagnostics as well as operational optimization experience of analytical equipment; specifically electron microscopes and various energy dispersive spectrometers nor other analytical techniques required
• Excellent, enthusiastic, clear communication skills, both written and verbal, with a diverse audience are critical to the success of this position
• Excellent customer interfacing and technical sales skills a must
• Proven ability to interact with cross - functional and cross - cultural teams
• Ability to travel both domestically as well as internationally and possession of a valid passport
• Language: fluent English and Japanese

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Contact:

Binjie Wang
Email: binjie.wang@fei.com